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Skip Navigation LinksMedia Statement - SERVICES TO CONTINUE DURING LOCKDOWN - 24 March 2020

Polokwane Municipality has put in place measures to ensure that service delivery continues to be rendered during the lockdown period as announced by the State President Mr. Cyril Ramaphosa last night. The nation-wide lockdown was announced as a measure of containing the risk of further spreading of the Corona Virus or Covid-19.

The services that will continue during this period include electricity, water, sanitation, refuse removal, environmental health, traffic management, security, fire and disaster management, control centre and call centres.

The municipality has also put in place a rapid response team that includes senior managers to deal with any emergency that may arise during this period.

The municipality has taken a decision to release its staff not related to the services above by 14h00 on Tuesday, 24 March. However, the rates halls will still be open and close at 14h00 until Thursday 26 March 2020 to accommodate those who have to make their services payments.

During the 21 days lockdown period, all municipal offices and facilities including the rates halls will be closed. The municipality therefore encourages consumers to make use of Electronic Funds Transfer and EasyPay at the supermarkets to make payments. The due date for payment of services is the 25th of each month and consumers are encouraged to pay in time to avoid their services getting terminated during this testing period as the municipality will be implementing credit control measures. Accounts can also be viewed on the municipal website (www.polokwane.gov.za).

The Municipal Call Centre can be reached on the following numbers:
  • Electrical Services: 015 290 2705/2490
  • Fire and Rescue: 015 290 2403/ 2480
  • Waste Management: 015 290 2366/2367
  • Roads and Storm Water: 015 290 2473/ 2477
  • Traffic and Control Room: 015 290 2457/2458/2497
  • Water and Sanitation: 015 290 2629/2376

Payments for municipal services can be done at the following outlets:
  • Pick n Pay;
  • Shoprite;
  • Checkers;
  • Woolworths;
  • Pep Stores;
  • Post Office;
  • Spar; or
  • ​Electronic Funds Transfer (EFT).

Municipal banking details are as follows:

Bank Name: Standard Bank
Account number: 030172349
Branch code: 052548
Please ensure to include your municipal account number as the reference.

The municipality also take this opportunity to reiterate the call made by government for the community to continue to demonstrate their determination, sense of purpose, sense of community and sense of responsibility. Staying at home, avoiding public places and cancelling all social activities is the preferred best defense against the virus.

The municipality appreciates your cooperation during this challenging time.

Issued by Communications and Marketing Unit
For media queries, kindly contact
Municipal Spokesperson: Thipa Selala
Cellphone number: 067 644 8021
E-mail address: thipas@polokwane.gov.za